Virtual Financial Advisor
Conversational digital channel with artificial intelligence
- Enables communication with your market.
- Helps digitization of your entity.
- Automate processes, serving your entire client portfolio 24/7.
- Advise and sell financial and insurance products and services.
Customizable to your needs, as well as boosting your brand image.
Contact Center
SMS
ERPs
CRMs
Other services
Web
Contact Center
SMS
ERPs
CRMs
Other services
Web
- Contact Center
- Different channels: WhatsApp, Facebook Messenger, SMS…
- System Integration: ERP, CRM…
- Other Services: Biometrics, geolocation, payment gateways, digital signing…
- Responsive Front ends to be integrated to your channels
Loans
- Simulate and quote the loan repayment in a simple conversation.
- Filter your clients likely to receive a loan.
- This module can be adapted to:
- Cash advance
- Self-financing
- Consumer loan
- Of interest to companies marketing, risk and investment departments
Savings
- The assistant informs the investor about pension plans.
- Enables savings and tax simulations for clients according to their risk profile.
- Serves as support for the financial institution’s sales network.
- Increase the knowledge of your financial planning network.
- Of interest to wealth managers, digital channels and commercial network.
Recoveries
- The virtual assistant guarantees effective contact with defaulters.
- You can use the most used messaging systems by customers.
- Automate payment systems for prompt payers.
- Automate negotiations and schedule a new payment term.
- Identify your default portfolio, allow exit procedures.
- Accumulate information on your default portfolio.
- Of interest to debt collection and risk management departments.
Use cases
Cash Advance
- Eliminated queues and call center saturation using our voice financial advisor.
- Filter clients according to risk parameters.
- 24/7 service that scales its operation from local to national coverage.
- Reduces staff and call center costs by 50%.
Pension plans
- Integrated virtual financial advisor to support agent networks
- Solves questions and tax saving of future incomes allowing its agents to give immediate answer.
- Calculates the total amount to contribute and the periodic participations to achieve a desired retirement.
- Offer products according to the customers profile, tax situation and desired amount on pension plans to hire.
Recoveries Manager
- The advisor with an automatic message send manages the entirety of your delinquent portfolio 24/7/365
- Integrating payment gateways facilitates the payment of early payment customers
- Negotiate payment deferral with customers.
- Identifies the debtors of secure default.
It improved collection ratios and reduced its NPA portfolio.
Projects on demand
- Virtual financial advisor developed to launch a 100% digital mortgage promotion campaign.
- Quoter and filtering of clients according to risk models.
- Complete scoring of clients plus upload of documentation required for the mortgage risk file.
It allowed the mortgage business to grow without the need for physical offices.
Recoveries Manager
- The advisor with an automatic message send manages the entirety of your delinquent portfolio 24/7/365.
- Integrating payment gateways facilitates the payment of early payment customers.
- Negotiate payment deferral with customers.
- Identifies the debtors of secure default.
It improved collection ratios and reduced its NPA portfolio.
Projects on demand
- Virtual financial advisor developed to launch a 100% digital mortgage promotion campaign.
- Quoter and filtering of clients according to risk models.
Complete scoring of clients plus upload of documentation required for the mortgage risk file.
It allowed the mortgage business to grow without the need for physical offices.
Dashboard analytics
Take advantage of data and analyze the behavior of your Customers? Digital Financial Advisor through the dashboard console included in each Advisor, where you can see the patterns of your clients and analyze the conversations.
